How customer experience is uniting human interaction with tech touchpoints


Building stronger digital customer connections has been a core focus for businesses throughout the pandemic. But with the rate of change in the customer experience accelerating, how can customer choice unite people with technology?

The customer journey may have once been simple. Go to a store. Purchase an item. Maybe return that item. Maybe call a customer care centre.

Want to read on?

Signup with Raconteur

Simply sign in or register to continue.
Registration is free and takes seconds.